Welcome Ava: The First AI-Based Dental Assistant

[Updated May 2024]

Evolving with Time: From Past Learnings to Future Innovations

Over time, our understanding and applications of AI in dental care have evolved significantly. Since my days at Soothing Dental, where we explored early AI applications like Ava, the landscape has changed. These experiences have greatly informed our current endeavors at Viva AI. Today, we envision a world where dentists can focus entirely on patient care, supported by technology that handles everything else—from administrative tasks to patient communication and office management.

At Viva AI, we’re committed to making this vision a reality with advanced solutions tailored for dental practices. I invite you to explore our latest work in developing comprehensive AI tools designed to serve as the AI Receptionist, Office Manager, and Practice Optimizer for dental offices. Discover how we’re shaping the future of dental care at Viva AI’s website.

Let’s look back at where we started and where we’re heading, and how every step has paved the way for better dental practice technology.

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Original post:

We are excited to announce a new addition to our team. Ava is the first artificial intelligence based assistant in dentistry (AI-based dental assistant) who can help you with many tasks.

Ava learns to do new things by observing other team members. She has access to different sources of data within Soothing Dental and learns how to perform different tasks. Ava has just completed her training for booking appointments for our new patients and is available to help you 24/7. In addition to being awake all the time (she doesn’t need much sleep), she has programatic access to our APIs and can perform tasks much faster than her human counterparts. For example, booking an appointment with Ava takes less than 30 seconds while the same task takes around 3 minutes with a trained agent due to the latencies for using GUIs.

You can ask Ava to book an appointment for you by saying “book appointment” in our chat widget. Ava will start talking to you and will book you an appointment based on your conversation. In addition to that, Ava suggests booking an appointment for you on relevant pages.